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Privacy

Privacy Policy

This policy explains how Next Level Media handles information collected through this checkout, onboarding, website delivery, and the managed GoHighLevel services included in the $297 plan.

Effective August 25, 2026

Stripe processes payment-card details on its hosted Checkout. This site does not collect or store full card numbers, security codes, or Stripe account credentials.

Information we collect

We may collect contact information, business details, service requirements, website content, brand assets, onboarding responses, support messages, account-access details supplied for implementation, and technical records needed to deliver and secure the services.

Stripe provides transaction details such as the selected plan, payment status, billing contact, and subscription identifiers. NLM does not receive full payment-card numbers or security codes.

Information processed for the $297 plan

When a Client selects Website + Automations, NLM may process lead and customer contact information, messages, appointment details, pipeline stages, form responses, workflow events, and related records inside client-approved systems. The Client controls the business purpose and is responsible for lawful collection, consent, disclosures, and opt-out handling.

How information is used

Information is used to present and operate the checkout; process subscriptions; prevent fraud; communicate about onboarding and support; build, host, and maintain websites; configure approved CRM and automation services; troubleshoot and secure systems; comply with law; and enforce agreements.

Vendors and connected platforms

Information may be shared with service providers and client-approved platforms that support payments, websites, hosting, CRM, telephony, messaging, calendars, email, analytics, security, and support. These may include Stripe, GoHighLevel or LeadConnector, hosting providers, domain providers, and other vendors selected for the agreed scope.

NLM does not sell personal information. Vendors may process information under their own terms and privacy policies.

Retention

Operational service records may be kept during the active subscription and for up to 24 months afterward. Payment, tax, and contract records may be retained for up to seven years. Routine backups may persist for up to 90 additional days. Longer retention may apply when required by law, needed for security or disputes, or controlled by a connected vendor's documented retention schedule.

Security

NLM uses reasonable administrative and technical safeguards appropriate to the service, but no website, transmission, vendor, or storage system is perfectly secure. NLM does not promise absolute security.

Choices, rights, and contact

Clients and other individuals may contact NLM at ReggieMedia@NextLevelMedia.com or (510) 778-3988 to ask about access, correction, deletion, opt-out, or other applicable privacy rights. Requests may require identity verification and may be limited by legal, contractual, security, or recordkeeping obligations.

Cookies and analytics

This checkout does not intentionally add advertising cookies or a custom analytics service. Hosting infrastructure may use essential cookies or technical logs needed to deliver and secure the site. If analytics or advertising tools are added later, this policy and any required consent controls must be updated first.

Specialized or regulated industries

The services are not represented as compliant with HIPAA or another specialized regulatory framework unless that requirement is separately evaluated and agreed in writing with appropriate vendors, safeguards, and contracts in place.

Policy changes

NLM may update this Privacy Policy when services, vendors, or legal requirements change. Material changes will be reflected by an updated effective date and communicated when required.

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